Tiledesk is an open-source conversational AI and customer engagement platform that helps businesses build chatbots, AI agents, and live chat systems across multiple channels. It allows teams to design automation workflows using a no-code builder, connect knowledge bases, and integrate AI models for smart responses and task automation. Built for support, sales, and operations teams, it also includes human handoff, omnichannel messaging, and API-driven extensibility for enterprise use.
